1. Draft status
These draft terms describe the intended framework for Harbor private-alpha access. They are not production terms and do not replace a signed pilot agreement, order form, data-processing agreement, or counsel-approved terms of service.
2. Eligibility and accounts
Harbor is intended for authorized representatives of businesses and organizations. Users must provide accurate account information, protect credentials, use the service only for their organization’s authorized purposes, and promptly report suspected unauthorized access.
3. The service
Harbor provides tools for federal opportunity discovery, evidence organization, pursuit analysis, standing workflows, quote preparation, proposal support, and related collaboration. Features may change during private alpha, and some functions may be preview, experimental, incomplete, or unavailable.
4. Customer content
Customers retain their rights in content they submit. The final agreement should grant Harbor the limited rights required to host, copy, transmit, transform, index, and process that content solely to provide, secure, support, and improve the contracted service. Customers must have the authority to submit the content and instructions they provide.
5. AI-assisted output and human review
Harbor may produce scores, summaries, extractions, recommendations, drafts, or other AI-assisted output. Output can be incomplete or wrong and is not legal, accounting, procurement, security, or financial advice. Users are responsible for reviewing source citations, validating assumptions, obtaining required approvals, and making final bid, price, certification, and submission decisions.
6. Federal and third-party sources
Harbor may organize information from SAM.gov, DIBBS, award records, customer-provided systems, or other third-party sources. Source availability, accuracy, terms, and timeliness are controlled by those providers. Harbor should not be treated as the authoritative system of record for deadlines, amendments, representations, or submission requirements.
7. Acceptable use
- Do not access Harbor without authorization or attempt to bypass security or workspace boundaries.
- Do not upload classified information, export-controlled technical data, controlled unclassified information, personal data, or other restricted content unless a written deployment agreement expressly authorizes it.
- Do not use Harbor to violate law, infringe rights, distribute malware, conduct abusive surveillance, or interfere with the service.
- Do not misrepresent AI-assisted output as independently verified or use it to make an automated consequential decision without appropriate human review.
- Do not reverse engineer, scrape, benchmark for competitive publication, or resell the service except as permitted in writing.
8. Confidentiality and security
Each party should protect the other party’s confidential information using reasonable care and use it only for the engagement. The production agreement must define security commitments, incident notice, permitted subprocessors, data location, return or deletion, and any customer-specific compliance requirements.
9. Fees and commercial terms
For a self-serve plan, the plan, billing interval, price, renewal terms, and applicable taxes shown in the secure checkout govern the purchase. Subscriptions renew automatically until canceled through billing settings, with plan changes and cancellation taking effect as stated there. Enterprise or pilot terms may instead be stated in a signed order form. The public Pricing page remains informational until a purchase is confirmed.
10. Harbor technology and feedback
Harbor and its licensors retain rights in the service, software, product design, documentation, and underlying technology. The final terms should define any license to use Harbor and how product feedback may be used without transferring ownership of customer content.
11. Suspension and termination
The final agreement must define the term, termination rights, suspension conditions, data-export window, deletion process, payment consequences, and provisions that survive termination. Harbor may need to suspend access to address security threats, unlawful use, material breach, or risk to the service.
12. Risk allocation to complete
Counsel must complete warranties and disclaimers, limitation of liability, indemnification, governing law, venue or arbitration, export controls, government-user terms, assignment, notices, force majeure, and the order of precedence among agreements. Those terms should reflect the final legal entity and actual commercial model.
13. Contact
Before launch, Harbor must add its legal entity name, business address, legal contact, notice method, and governing jurisdiction. Until then, commercial questions can be raised through the Request Access page.